Whatever you have heard about Goettl Air Conditioning in the past is old news and it needs to be left in the past. It is gone and it is buried, thanks to Ken Goodrich and his staff. As they say, there is a new sheriff in town, and he knows what he is doing and he knows how to surround himself with the right people. He knows that half of the job is having the right people with the right attitude by your side. If you believe in what you are doing, you will have positive results. Half of the battle is believing in it and following through with it.
What I admire most about Ken Goodrich is how forthcoming, frank, and honest he is with people. He is a man that is not afraid to tell the truth and he has a very articulate way of speaking. It helps him in his field, as he needs to be able to communicate with his employees and with his customers. The better communication he has, the better off everyone will be in the long run, as they will be on the same page and they will understand exactly what Ken Goodrich is trying to accomplish with Goettl Air Conditioning and what the goals are for the company at the present moment and for the future.
He even acknowledged this was a whole new challenge for him. However, anyone that knows Ken Goodrich knows that he has never been one to shy away from a challenge. In fact, he embraces challenges and takes them head on. He knew exactly what he was getting into when he purchased the company in 2012 and the state they were in.
Once he saw what was going wrong and the way things were being run and how they were losing customers, he changed everything he could to get their name back in the good graces of customers. He knew that they were the lifeblood of the business. Without customers, there is no money and without any money, there is no business. It is all about perception and he changed the perception of the company for the better. Now, people are raving about them and the reviews are overwhelmingly positive.